☎️ Freecall 1800 70 70 28 📞 Local: (07) 4124 9688 💌 Email: sales@vaniggy.com
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Do you have pack sizes?
While we don't offer traditional pack sizes. Our minimum order amount is 2 per size, per colour.
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How long till I receive my order after I've placed it?
On most occasions, we will pack and send your order the same day you place the order. Depending on your location in Australia it can take anywhere between 2 - 10 days to reach you. You will be provided with an Australia Post tracking number so that you may follow the journey of your order 🚚
Additionally we have an ✈️Express Post Satchel Service for smaller orders that generally take between 1 - 5 days to reach you.
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I'm missing an item or I've received the wrong item, what do I do?
We sincerely apologise if this happens to you.
Please contact our wholesale team so we can arrange to correct this error.
Email: sales@vaniggy.com
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Where can I find my invoice for payment?
A paper copy invoice will always be attached to your parcel/box. You will also receive an electronic copy the same day your order was sent out.
If you cannot find your invoice please contact us and we will arrange to have your invoice resent to you.
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What are the options for payment?
We have a number of payment options for you.
Credit Card or Direct Deposit are preferred. You will also receive an additional 5% discount on orders over $500 should you choose these payment methods.
Afterpay is now available for wholesale customers who order through our website.
30 Day Accounts: this option is only available under certain circumstances. Please contact our team if you wish to be placed onto an account.
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I'd like to see the range in person, do you have travelling sales reps?
Yes. Please contact us for information regarding our next visit to your area.
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Do you offer exclusivity?
Yes, based on meeting a certain criteria. Please contact us to discuss.
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How do I order an item that I can't find online?
Our online portal only displays products which are in our warehouse and ready to sell now.
Please contact us in regards to any other products and we'd be more than happy to place them onto a backorder for you.
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☎️ Freecall 1800 70 70 28 📞 Local: (07) 4124 9688 💌 Email: sales@vaniggy.com